1. Q:What about MOQ?
A:We can accept sample order firstly, Without MOQ.

2. Q:Can you make OEM or ODM for products?
A:OEM and ODM products is available for customer,as long as customer meet the MOQ. Also we have engineers for logo and products design for customers.

3. Q:What about delivery time?
A:Samples and small order within 3-7 working days; bulk order delivery kindly check with seller.

4. Q:How about the shipping method?
A:DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable, we can do any shipment you want.

5. Q:What warranty and after-sale service do you offer?
A:Warranty: 18 month for free if the issue caused by non-artificial damages.

6.Q:What payment methods your company accept?
A: We accept most of the payment methods, but mainly accept Paypal, Western Union, TT, Bank account.

7. Q:Do your devices support other language except English ?
A:Yes,our device support English,Spanish,Arabic.

8.Q: What is the delivery time?
A:For those items in stock,we can dispatch in 2-5 working days after receiving payment. If by DHL,goods can reach most countries in about 5 working days time. If no stock,delivery time to be discussed.

9.Q:How do you ship the goods?
A:We can ship by express like DHL,FEDEX,TNT,UPS,EMS ect.,can also ship by air and by sea. Your express account or shipping agent is acceptable to send the goods.

10 Q:.Can you accept customized logo ?
A:Yes,we accept customized logo,but order quantity have to reach the MOQ. For details,pls contact us.

11.Q:What waranty and after-sale service do you offer?
A:We provide 1 year warranty against manufacturing defect.Overdue warranty period,we will continue to provide services with reasonable spare parts or repair cost.

12.Q:Are you a manufacturer?
A:Yes,we are a manufacturer

13.Q:What payment methods do you accept?
A:T/T,Bank Transfer,Western Union and Trade Assurance.

14.Q:How long is your Lead Time ?
A:We have a lot of stock, sample will delivery within 3 days. Mass production will take 3-15 days after sample confirmed.

15.Q:What warranty do you offer?
A:Each product with 1 year warranty,expect the human damage and force majeure factor .

16.Q:Do you have inspection before shipment?
A:Each POS machine will ageing test 48 hours ,to guarantee all POS machine are in the perfect condition before shipment.

17.Q:Does your product support sample service now?
A:Yes, our products now support sample service, but you need to pay for shipping to your country.

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Joyce Shu